AT&T Customer Assistant

ATT Customer Assistant - Shreveport, LA ATT SHREVEPORT, LA Today

Description LOOKING FOR A COMPANY THAT VALUES YOUR POTENTIAL? A job with ATT as a Customer Assistant can provide you with exactly that! Take advantage of our paid training and wide range of career possibilities. ATT offers a competitive salary and benefits that include medical, dental, paid vacation, and more! Our Customer Assistants are the first point of contact in helping customers with DSL self-installation and service in our high-paced call centers. What you'll do as an ATT Customer Assistant: Assist customers with registration, email creation, DSL physical line signal testing, modem/filter set-up Assist customers with email, browser, and modem troubleshooting Interact with other departments to resolve customer issues or provide additional services Click here to learn more about this job from ATT employees! Qualifications In addition to STRONG communication skills, our Customer Assistants must have: Data entry and problem solving skills Basic computer skills Satisfactory results from a background/employment history investigation and drug screening The ability to work days, evenings or night tours; overtime, weekends, holidays and split shifts as required Qualify on pre-employment screening: Internet Services Mini Course (IS-MC) Customer Service Assessment (CSA) Call Center Audition (CC Audition) Test study guides can be found at: www.att.jobs/test-guides Requisition Number: 1202519 PLEASE BE SURE TO MENTION THAT YOU SAW THIS AD ON JOBING.COM!!! Please submit resume online below.