Bank Teller Job in Grand Rapids, Michigan US
Bank Teller
Kelly Services is currently in need of a Bank Teller. Job Description is as follows: SUMMARY: Provides customer service, transaction processing, recommendation of bank products and services to branch customers. Follows security procedures. Handles, counts, and processes cash, coin, foreign currency, bank checks and credit card transactions. Balances cash drawer and helps as dual control for ATM, night deposits. May act as trainer to new tellers. RESPONSIBILITIES: 1. Counts, proofs, scans and packages checks, currency and coin. 2. Maintains teller standards such as ensuring tellers greet, address by name, smile and thank customers for their business. 3. Processes the following types of transactions: deposits, withdrawals, loan and tax payments, check orders, utility bills, credit card, U.S. savings bonds, travelers checks, cashier's checks, money orders and general ledger ticket transactions 4. Maintains teller drawer with proper cash limits, counts money according to teller standards. 5. Balances by analyzing and resolving problems concerning transactions 6. Follows regulations and bank procedures including but not limited to the check cashing policy, CTR reporting, customer identification, account verification, stop payments and endorsement procedures. 7. Handles night deposit bags, Bank by Mail and Courier deposits and maintains proper record-keeping. 8. Follows and performs branch security procedures. 9. Opens new deposit accounts and manages existing account relationships 10. Follows banking regulations such as the US Patriot Act, Bank Secrecy Act, and all Rules and Regulations for opening personal and business deposit accounts 11. Creates cross sell opportunities and makes referrals to other areas of the bank 12. Assists in retail banking and operations as needed 13. Opens and services internet banking for both personal and business cash management customers 14. Fills out confirmation of deposit accounts and credit applications. 15. Reports to CHEX systems on accounts closed by bank for mishandling. 16. Sets up automatic transfers and interest transfers. 17. Maintains files of signature cards, resolutions, death certificates and trust agreements 18. Responsible for prompt handling of telephone inquiries 19. Recommends bank products to best meet customer needs 20. Opens and closes teller line 21. Assists with other areas of retail banking as needed 22. Perform other duties as assigned. JOB SPECIFICATIONS: Excellent cash handling and customer service skills. Lifting up to 20 pounds of coin. To be considered for this position, you must have previous Bank Teller experience. You must also submit a resume. KELLY SERVICES IS AN EOE