Bilingual Housing Counselor I Job in Baton Rouge 70806, Louisiana US

Position Description:

At Money Management International, it’s more than just a job; it’s an opportunity to make a difference.

Do you envision building your career with an engaging company that is driven by a culture of excellence and caring? If you do then Money Management International (MMI) is the place for you! Since 1958, MMI has been helping consumers find the tools and solutions they need to achieve financial freedom. Today, MMI is the largest nonprofit, full-service credit counseling agency in the nation.

MMI currently has an opportunity available in our Baton Rouge, LA office for a Bilingual Housing Counselor I. Candidates must possess the following knowledge and skills:

Primary Responsibilities:

• Responsible for assessing the client’s financial situation through one-on-one in-person sessions, inbound and outbound calls and/or web chat counseling sessions.
• Provides personal attention to each client in a professional and caring manner while maintaining monthly performance goals.
• Operates within MMI's established guidelines to assure that clients are provided with the appropriate solution to meet their unique needs.
• Responsible for client follow up to ensure clients take action upon recommended options provided in counseling session. May be responsible for providing follow up counseling sessions specific to circumstances including Reverse Mortgage and Housing sessions.
• Develops individually tailored Debt Management Plans (DMP) to assist clients with debt repayment when appropriate.

Education and Experience:

• High School Diploma or Equivalent. Associate or Bachelors degree preferred.
• Minimum of two years experience assisting customers in a service environment.
• Background in sales, finance, consumer credit or a counselor-related field.
• Some combination of education and experience may be considered in lieu of a degree.
• Proficient in MS Word, Outlook and Internet applications.
• Excellent verbal and written communication skills.
• Must be Bilingual in Spanish

MMI offers competitive salaries, flexible hours, a comprehensive benefits package, and opportunities for training and advancement. Qualified candidates should apply at www.moneymanagement.org on the careers page. Visit http://www.moneymanagement.org/About-Us/Careers.aspx to learn more about MMI and view other career opportunities.

We are an equal opportunity employer with a commitment to diversity. All individuals, regardless of personal characteristics, are encouraged to apply. U.S. residents only. No phone calls please.

MMI is a member of the National Foundation for Credit Counseling, the Association of Independent Consumer Counseling Agencies, the Better Business Bureau, and a member of the Council on Accreditation.

Qualifications:

Defined in position summary and description.