Branch Administrator Job in Nepean, Ontario Canada
Safety-Kleen Systems, Inc. has a commitment to excellence deeply rooted in a strong sense of tradition. Our entire business model revolves around keeping North American businesses green. We generate more than $1 billion in annual revenue as a world-class environmental service organization and market leader in industrial hazardous waste management, parts-cleaning technology, and oil re-refining. In fact, we have the largest re-refinery capacity in North America allowing us to re-refine more than 200 million gallons of used motor oil each year.
We have more than 4,300 employees across the United States, Puerto Rico, and Canada. Together, we are building on a 45 year history of innovation by developing new products and services to serve the changing needs of our more than 330,000 customers across a broad range of industries and markets, from local auto shops to major corporations and government agencies. Everyday, we help our customers resolve their waste management needs and reduce their carbon footprint. That's how we MAKE GREEN WORK.
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Safety-Kleen is seeking a Branch Administrator. The Branch Administrator is an administrative position responsible for providing excellent customer service to internal and external customers, maintaining detailed and accurate company, branch, and customer files.
Responsibilities:
- Create proper shipping and billing documents daily, including manifests.
- Enter data into Safety-Kleen systems.
- Contact customers delinquent in payment and coordinate pick up of payments.
- Respond to customer inquiries and/or complaints.
- Enter sales leads into the Hand-Off Tool on a daily basis.
- Enter time of service Containerized Waste Service profiles into the Waste Approval Wizard software.
- Print and restock time of service in Sales and Service Representative’s folders.
- Respond to customer call-ins and direct potential pulls and complaints to appropriate account owner.
- Other related support functions as directed by management.
Requirements:
- High school diploma or GED required
- 1 - 3 years of work experience
- Strong computer skills
- Good organizational skills
- Customer service attitude
- Product knowledge
- Attention to detail
- Safety mindset
- Time management skills
- Sense of direction
- Integrity
- Reliable
- Problem solving abilities
- Physical requirements include sitting, standing, walking, bending, moving and lifting light objects
Benefits:
Safety-Kleen offers great job training and career growth opportunities. We offer a competitive pay rate and benefits package that includes medical, dental and vision insurance; prescription drug coverage, flexible spending accounts, disability benefits, life insurance, retirement savings plan, confidential employee assistance program; company-paid sick time, holidays and vacation time.