Branch Manager
An exciting opportunity has arisen for our client based in Hull, East Yorkshire for a Branch Manager to join their team on a permanent basis. The client one of the UK's Top 4 Building Society's are offering competitive salary of upto £36,000 and benefits for the right candidate.
Role Purpose
To achieve all targets and objectives agreed with Regional Manager. To maximise all sales opportunities of the Society’s and specific third party products and to manage the Branches and staff effectively and efficiently in accordance with appropriate guidelines and regulatory framework ensuring that the highest standards of Customer Service are maintained at all times.
Main Responsibilities
• Inspire and engage through role modelling the values and behaviours within your team
• Monitor employee engagement levels, use this information to build engagement and support the development of a high performance culture
• Maximising business opportunities in all target areas, through appropriate management and motivating of team
• Ensure teams and individuals understand what is expected of them, and have objectives against which performance is continually reviewed
• Develop branch business plans and cascade to your team ensuring they all understand their own individual contribution to the plan
• Excellence of service delivery to customers and/or Stakeholders
• Drive your team to work on continuous improvement activity
• Deliver high branch performance through effective use of available resource; striving to manage and reduce overall costs within set budgets
• Ensure close collaboration with relevant stakeholders/customers/colleagues Head Office and Branch Network to ensure delivery of branch business plans
• Continually review processes and delivery to ensure quality of service at all times
• Ensure quality of outputs for branch by ensuring all quality checks are undertaken
• Ensure you maintain competency in all sales areas to ensure performance levels at all times
• Actively manage your own development using appropriate learning and development tools
• Develop effective relationships with the local community to raise the profile of the branch and the Society
• Assist Divisional Manager in their responsibilities and ensure that you and your team reasonably anticipate, minimise and manage operational risk
Leave a Reply
You must be logged in to post a comment.