Broker/Dealer Omnibus Oversight recruitment
Reporting to the VP Broker Dealer/Shareholder Operations, the AVP is responsible for delivering high quality customer service to all customers, whether internal or external, and identifying strategies and completing projects in support of continued business growth. This position requires a high degree of collaboration with outsourced vendor and brokerage firm back offices. There is also a need to interface with our internal sales personnel.
Responsibilities:
Omnibus Oversight
- Oversee and manage all omnibus dealer conversions. Ensure all required documents are reviewed for accuracy and all outstanding items closed in a timely manner.
- Oversee the completion of all broker dealer fund fact sheet/spec packages, and validate set up is accurate on the books of the b/d firm.
- Perform updates to NSCC Mutual Funds Profile system updating our fund parameters for industry use.
- Perform on-sight audits of brokerage firms’ back offices on a risk based approach, and in accordance/agreement with DWS Business directive.
- Review legal agreements for completeness and accuracy, and provide level 1 approval for VP and Director final sign-off.
General Operations
• Interface with transfer agent vendor on any day to day operational issues involving a back-office or broker.
- Act as liaison between internal DWS departments and transfer agent vendor on any issues involving a back-office or broker.
- Develop strong working relationships with outsourced vendor, internal contacts and broker dealer firms.
- Carryout annual Process (operational) Reviews of transfer agent vendor’s Broker Dealer Operations area. Document and identify any issues and/or potential improvements and present to management. Agree on action plan(s) for improvement with internal and vendor’s management.
- Identify and define operations issues and risks, and coordinate appropriate course of action in agreement with senior management.
Qualifications
- Undergraduate degree required.
- Series 6, 63, and/or 7 licenses (or operations license) required.
- At least 5 years experience in Financial Services Operations. Ideal candidate would also possess brokerage back-office operations experience.
- Strong leadership and organizational acumen.
- Outstanding communication skills including the ability to analyze, distill and communicate business needs and results.
- Excellent interpersonal skills including the ability to develop effective relationships both internal and external.
- Ability to multi-task and handle multiple projects simultaneously.
- Travel will be required.