Business Advisor
Business Advisors required for a leading Bank based in Belfast, these vacancies are to deal with personal and Finance loans.
Duties -
- To provide a high level of service to intermediaries, customers and colleagues.
- Accurately input data for New Business Proposals received via fax/phone/email.
- Act as the communication link between intermediaries, Sales Team and Underwriters.
- Queue Management to be maintained within SLA’s.
- Accurately check Anti-Money Laundering requirements before making daily BACS payments to dealer network and intermediaries.
- To ensure effective and corrective action is taken with dealer/intermediary/customer queries.
- To provide service on a flexible rota basis which includes late nights, weekends and bank holidays.
Key requirements (essential):
- 5 GCSE’s at Grade C or above including Maths English
- Accuracy to detail
- Good administrative background
- Good communication skills (written and oral)
- Ability to work under pressure
- Flexibility and adaptability with regard to work and working hours
- Proficient in Microsoft Office applications
Key Competencies:
Working Together
Desiring Quality
Achieving Results
Serving Customers
Communicating
Obtaining Information
Key requirements (desirable):
- Dealing with irate customers
- Ability to work on own initiative
- Ability to prioritise workloads
- Excellent knowledge of Consumer Credit Act, Data Protection and Anti-Money Laundering procedures
Candidates would need to be flexible, as working hours are 35 hours per week on a rota basis and may include late evenings / weekend work
If this role is of interest, please email you CV to lynne.davidson@hays.com or call 02890446911
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