Business Analyst
Company Description
At C.H. Robinson Worldwide, Inc. our roots run deep. In 1905, Charles Henry Robinson started a small produce brokerage that developed the traditions and standards of service that shaped the Fortune 500 Company we are today. As a global provider of multimodal transportation and produce services, we are headquartered in Eden Prairie, MN and operate through a network of more than 7,000 employees in more than 235 offices in the United States, Canada, Mexico, Europe, Asia, South America, Australia, and the Middle East. We are the largest third party logistics (3PL) company in North America, and our services extend to more than 35,000 customers globally, ranging from other Fortune 500 companies to small businesses in a variety of industries.
Our people are our greatest asset and create a unique corporate culture that has built strong relationships with customers around the world. They execute our tradition of service on a daily basis and take pride in sustaining our dynamic leadership in the transportation logistics industry. You???ll feel the energy the moment you step into one of our branches. That energy is what inspires us to find motivated individuals to join us in our quest to find solutions, develop innovative technology, and provide exceptional service to our customers.
Equal Opportunity Employer
C.H. Robinson Worldwide, Inc.
Position Description
This position will be responsible for delivering customer-centric, supply chain solutions that make distinctive, lasting and substantial improvements to our customer???s performance.
Responsibilities
CUSTOMER RELATIONSHIP MANAGEMENT
- Build strong relationships with central replenishment and order specialists
- Initiate regular customer contact in order to manage current opportunities and build strong working relationships:
- Opportunities with inventory flow and present solutions
- Demand and event planning
- Stay abreast of customer???s current requirements and anticipate future needs
- Develop a deep understanding of customer???s current business, industry and supply chain
CATEGORY MANAGEMENT
- Oversee inventory management activities for assigned commodities
- Manage inventory flow of a given set of commodities:
- Develop accurate future forecasts and demand plans
- Create accurate replenishment plans
- Monitor actual compared to forecast and make appropriate adjustments
- Review system settings and work with customer to adjust where needed
- Ability to problem solve as challenges in the supply chain appear
- Increase overall product freshness through proper inventory flow
- Execute standard reporting as needed for customer
- Limit company exposure to inventory liabilities
- Item file Maintenance:
- Item Creation
- Order Guide maintenance
- Traiting issues
- WM system errors
COMMUNICATION
- Initiate regular and timely communication with customer and internal contacts that focuses on account project management initiatives
- Frequent communication with external and internal team to implement collaboration of forecasted volumes
- Timely turnaround on customer requests and policy changes
LEADERSHIP
- Develop an in depth understanding of the complete supply chain, analyzing the coordination of supply, procurement, inventory flow, and merchandising
- Maintain a culture of accountability and execution
Required Education
- 2 to 5 years of related experience
- BA/BS degree preferred
- High level of computer literacy with spreadsheets, business intelligence tools, word processing, presentations and other related programs
- Excellent leadership, interpersonal and motivation skills
- Excellent project management skills, including the ability to lead, facilitate, influence and organize
- Good analytical, sales and negotiating skills with strong attention to detail
- Experience in preparing and negotiating customer contracts with close attention to detail
- Proven ability to generate and implement creative and innovative solutions to problems/opportunities
- Well developed communication skills- oral, written, listening
- Excellent technical writing skills with a proven record of high quality deliverables
- Must work minimum of one holiday annually
- Must work Saturday rotation
Benefits
We offer excellent benefits including medical, dental, and vision insurance, prescription drug coverage, paid holidays and vacation, disability insurance, life insurance, 401K with company match, profit sharing, Employee Stock Purchase Plan, and the opportunity to prosper in a growing Fortune 500 company.
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1306202-1789-7072