Business Analyst-Business Intelligence Job in 21202

Laureate Global Products and Services is the online and U.S. campus-based group of Laureate Education, a leading international provider of higher education services. Our institutions include Walden University, a distance learning institution of higher education based in Minneapolis, Minnesota; the University of Liverpool based in Amsterdam, Netherlands; Kendall College, a leading higher education institution of culinary arts and hospitality management based in Chicago, Illinois; NewSchool of Architecture and Design, based in San Diego, California; Santa Fe University of Art and Design, an institute of art and design, based in Santa Fe, New Mexico and The National Hispanic University, based in San Jose, California.

The Business Analyst is a member of the Business Intelligence Team for Laureate Higher Education Group. The Analyst will manage system architecture and applications as well as report and service requests from various functional business units within the LHEG division. The Business Analyst is responsible for defining the scope of various projects, communications with customers liaison with the development teams, and project management from inception through completion for the LHEG properties.

ESSENTIAL DUTIES AND RESPONSIBILITIES;

' Work with the Business Units to properly gather requirements for project requests
' Establish priorities and foster strong relationship with the business
' Provide a concise specification of customers project requests
' Properly represent project status in the BI Project Tracker
' Manage and resolve reported user concerns and defects in a timely manner.
' Maintain and update current status reports of open issues and communicate status of active projects.
' Manage business facing communications.
' Facilitate priority setting processes and ensure projects are executed in order of business priorities
' Develop report specifications and work with report developer to design reporting solutions
' Engage business users in testing and feedback
' Troubleshoot reporting issues and escalate to appropriate people as needed
' Provide training to end users on report context and purpose
' Perform source to target data mapping in support of specification development

TECHNICAL, MANAGERIAL, and PEOPLE SKILLS REQUIRED
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Incumbents will be evaluated, in part, based on performance of each essential function. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

' Bachelors Degree required in management, technical or quantitative field
' Must possess 5-7 years of project experience in a production environment.
' Knowledge of Software Development Life Cycles (SDLC) required.
' 4-year degree or job-related certification required with advanced degree or additional certification preferred. (e.g. P.M.I., Microsoft, Business Analyst)
' Demonstrated ability to analyze business needs and work with technical staff to formulate technical solutions consistent with organizational objectives.
' Demonstrated production process skills including developing requirements and functional specifications, testing, user satisfaction testing.
' Demonstrated project management skills, including the ability to communicate well with business owners and technical staff for effective scope control and timely project completion.
' General knowledge of programming concepts
' Understanding of business process modeling.
' Advanced knowledge of Microsoft Office suite required.
' Knowledge of structured query language (Oracle SQL) and PL/SQL
' Familiar with data warehouse concepts and reporting solutions such as Cognos
' Strong verbal and written communication skills
' Strong project management skills
' Superb team building and collaboration skills

Laureate Education, Inc., and all of its subsidiaries or affiliates, are equal opportunity employers. EOE