Business Support Team Leader

My client is at the heart of every local community from Essex to Humberside and with goals backed by commitments, they will continue to offer a world class service to each and every one of their private and corporate clients without distinction.

As a result of some exciting internal moves and project work, the business needs to recruit a team leader for a 6 month contract.  This is a great job for someone who has managed a team in a call centre or customer facing team in an office environment  (sorry - NOT retail).
The job will involve the provision of customer support including reporting of key metrics so you will need to be an Excel expert as well as providing close support to internal account managers by supplying customer intelligence information.  In addition to this, your day to day job will be to manage and support 15 to 20 team members in the Business Support team.

We favour applications from call centre or administration team leaders but either way, you must have recent experience of managing a large team of people in an office.
If you want to know more, please phone the office after you've sent through your CV.  We're looking forward to hearing from you.

September 6, 2013 • Tags:  • Posted in: General

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