Business Systems Consultant
STATUS: Full Time, Employee
LOCATION: Hartford, Ct 06101
JOB CODE: 801845
Business Systems Consultant - Personal Insurance
Solid reputation, passionate people and endless opportunities.
That's Travelers. Our superior financial strength and consistent record of strong operating returns mean security for our customers - and opportunities for our employees. You will find Travelers to be full of energy and a workplace in which you truly can make a difference.
SUMMARY:
The Business Systems Consultant is responsible for eliciting and documenting business and functionality requirements for software applications. He/she works with business users, development teams and quality assurance to identify, evaluate, and document requirements that meet business needs. This role typically works on moderate to complex initiatives involving multiple business functions/areas. This role serves as the conduit between the customer community and the software development team through which requirements flow. Must be able to excel in a fast-paced, flexible environment while interfacing with several distinct groups.
PRIMARY DUTIES:
Perform research and analysis to deliver business and functional requirements
Lead and facilitate Joint Application Design (JAD) sessions with business and technical stakeholders to elicit functional, data, user interface, and nonfunctional requirements
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, and reconcile business requests to business capabilities
Document requirements utilizing both Unified Modeling Language (UML) artifacts such as use cases, activity diagrams, etc., as well as textual representation
Formally present business and functional requirements to large groups of stakeholders
Enter, manipulate, and report on requirements stored in a requirements management tool
Validate that the technical solution proposed and developed will meet the business and functional requirements collected
Work with Quality Assurance team to ensure that the execution of the test strategies and plans tie back to the business and functional requirements
Experience Required:
Ability to write clearly for technical and nontechnical audiences
Ability to present information, analysis, ideas, and positions in writing in a clear and convincing manner
Ability to communicate verbally in a clear manner to technical and nontechnical audiences
Ability to build working relationships within and between teams
Ability to lead and facilitate requirements sessions and drive resolutions and understanding between various audiences
Ability to lead a group to consensus, solve problems, and accomplish tasks
Experience writing use cases, utilizing and enhancing requirements artifacts
Experience in the use of Microsoft Office software (Word, Excel, PowerPoint, Visio)
Extensive experience with different requirement methodologies and artifacts and ability to apply them to different types of initiatives
Ability to articulate technical solutions and how they meet the business and functional requirements
Four-year degree in computer science or related field or equivalent experience
Five or more years in a business requirements analyst role or similar experience with the responsibilities listed
Other Job Requirements:
Business Knowledge Partnership
Effectively contributes and communicates with the immediate team, and other internal and external business partners through collaboration. Has a solid understanding of the business unit supported and is able to adjust when priorities change
Technical Knowledge
Able to rapidly learn technical/business techniques and disciplines of special value to the systems supported. Possesses a working knowledge of the business and the technical environments in which the systems operate
Problem Solving Decision Making
Able to recognize and analyze problems and develop timely, practical, cost effective solutions
Team Orientation
Builds relationships with peers to achieve objectives. Balances team and individual responsibilities. Exhibits objectivity and openness to others' views. Gives and welcomes feedback. Puts success of team above own interest.
Leadership
Accountable for all tasks delegated by the supervisor
Planning and Project Management
Sets appropriate goals and priorities within assignments. Completes tasks in the time allocated to accomplish results. Developing the skill to accurately evaluate and estimate new tasks. Provides management with accurate and timely status information
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.
Equal Employment Opportunity
Travelers is an equal opportunity employer. We actively promote a drug-free workplace.