Business/Process Analyst, CRM
Business/Process Analyst, CRM - 18551
Job Description Randstad Technologies is seeking qualified candidates for a Business/Process Analyst, CRM contract opportunity in Bellevue. Experience in requirements and UA testing, along with building detailed business cases is necessary for this role. Reviews, analyzes, and evaluates business systems and user needs. Documents requirements, defines scope and objectives, and formulates systems to parallel overall business strategies. Serve as CRM business owner during requirements, design and UA Testing. Reviews, provides feedback and approves key requirement documentation, design and test documentation for UAT. Also able to assist in building business cases and financial models. FUNCTIONAL and TECHNICAL SKILLS: ?Proficiency with MS Office Tools (Word, Excel, Project, PowerPoint, Visio) ?Ability to effectively manage time, prioritize work, multi-task across many assignments, and create deliverables with some direction ?Technical writing skills producing clear and unambiguous process documentation and project artifacts ?Some exposure to business process and system modeling tools (data flow diagrams, process documentation, etc.) ?Advanced skills/expertise with MS Excel, Project ? Familiar with SDLC during requirements, design, testing and launch phase. ? Experience in building fairly complex business cases. EXPERIENCE: ?6-8 years of experience as a business analyst or similar role ?Experience in telecommunications industry preferred COMPETENCIES: ?Flexibility and resiliency a fast-paced business environment ?Interpersonal, relationship building skills ?Strong analytical skills Randstad Technologies is an EOE-M/F/V/D and is a wholly owned subsidiary of Randstad Holding nv, a $22.5 billion global provider of HR services and the second largest staffing organization in the world.