Call Service Advisor
When you join our client as a Customer Service Advisor, you’ll be joining a company that’s focused on building new relationships and enhancing the experience of all their customers.
This is a great opportunity for someone who enjoys working within a service driven organisation, with a company that has a genuine drive to be the best in class for its customers. In order to secure this exciting opportunity you will be able to demonstrate the following skills and attributes:
• Previous customer service experience in essential.
• The knowledge and know how of explaining policies and procedures to a range of different people in an effective manner.
• High level of numeracy and computer literacy.
• A confident and professional telephone manner.
• Ability to take onboard product and process knowledge and apply it quickly.
• Friendly, positive and polite when communicating with colleagues and customers.
• Has a genuine passion for delivering customer satisfaction.
• Ability to effectively navigate computer systems.
• Demonstrate the ability to work effectively under pressure.
• Excellent timekeeping, reliable and self motivated.
• The ability to remain resilient when dealing with customers complaints.
Successful candidates will be subject to, and must pass a credit check in order to secure this opportunity.
Full time Monday - Friday for a minimum contract of 6 months
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