China – General Manager, Asset Management recruitment
Macquarie Funds Group (MFG) is Macquarie Group's funds management business. MFG is a full-service asset manager, offering a diverse range of capabilities and products including infrastructure and real asset management, securities investment management and structured access to funds, equity-based products and alternative assets. The group had $A324 billion in assets under management as at 30 September 2011.
MFG has been managing assets for pension funds, institutions and retail investors since 1980 in Australia and 1929 in the US (through Delaware Investments). MFG has global reach, with a team of approximately 1,600 staff in Australia, Asia, the UK, Europe and the US, including US-based subsidiary Delaware Investments.
MFG has the following business divisions:
- Macquarie Investment Management (MIM)
- Macquarie Infrastructure and Real Assets (MIRA)
- Macquarie Specialised Investment Solutions (MSIS)
MIRA has funds established in Europe, the US, Canada, South Africa, Abu Dhabi, India, China, Singapore and Korea. Macquarie derives fee income from the investment vehicles, which it manages.
Specifically in Hong Kong, MIRA manages investment products focused on Greater China covering Real Estate and Infrastructure asset classes. The MIRA China business is growing with a significant amount of new capital available and further products and capital raising programs underway. As of April 2012, MIRA Hong Kong has over US$2 billion in commitments / equity under management.
We are looking for a General Manager to join our Asset Management team to manage the Mall/s to ensure high levels of customer satisfaction which will achieve high occupancy levels and rental targets.
Role and responsibilities:
Customers
- Liaising with existing tenants to engender good customer relationships, on-going client care and the servicing of their business needs and complaints.
- Foster constructive and cooperative relationships with the tenants.
- Complete the negotiations and leases in conjunction with the leasing team.
Property Management (In Conjunction with the Property Management Team)
- Ensuring high standards of presentation and maintenance throughout the Mall in conjunction with the Property Management team. A planned maintenance regime should be operational.
- Be fully familiar with all property appliances and service contracts.
- Ensure compliance with all relevant legislation. Carry out all statutory tests that are required in conjunction with the Property Management team e.g. Fire alarm testing.
- Identify and discuss with colleagues improvements that are required at the Mall, if agreed, implement these improvements.
- Responsible for all purchasing, servicing and updating of the Mall in conjunction with the Property Management team.
- Co-ordinate and monitor the standard of workmanship provided by outsourced contractors jointly with the Property Management team.
Staff Management
- Supervising and motivating staff, ensuring that workloads are appropriate and quality of work is acceptable.
- Carry out regular reviews and arrange training as necessary. Provide training on site, as appropriate.
Finance
Liaising with Head of Leasing and Head of Retail Operations to maximise occupancy and rent roll. Review revenue and capital budgets with Chief Portfolio Officer Head of Retail Operations.
- Credit control. Taking responsibility for dealing with arrears in conjunction with the Property Management team prior to handing over difficult cases to Legal.
- Review expenditure and achieve cost savings where possible, whilst maintaining high standards of service and presentation.
- Responsible and accountable for all expenditure incurred in the running of the Mall. Prepare and manage the budgets and meet annual operating targets.
- Encourage sales to achieve fund targets, ensure rent and service charge income are to full target levels.
Key Skills Requirements/Qualifications:
- Good working knowledge of Tenancy law, Health Safety Legislation, Facilities and general management.
- Excellent team leadership, organisational and supervisory skills, customer care and people skills.
- Computer literate and numerate. Ability to prepare and monitor budgets.
- Personable and professional.
- The ability to work under pressure and work in a flexible working environment.
- Relevant experience and/or Degree
- Good written and spoken English.