Cisco IPT / Unified Communications Engineer Job in Aurora, Oregon US

Cisco IPT / Unified Communications Engineer

This Converged Engineer position is a hands-on technical position that reports to the Manager of the Voice and Telephony Engineering and Delivery Team. This position provides technical expertise and leadership for enterprise integrated, converged network systems at KP. The position will lead the voice design development process thru the full design, implementation and deployment phases and will participate in the KPIT governance and approval processes as part of the network design and deployment life cycle. Additionally, this engineer may need to assist with the hands on build out during the Implementation phases, Change management, and Level 4 support. Essential Functions: - Hands on experience planning, designing, and implementing Cisco's UC product line, including Unified Communications Manager, Unity, Unity Connection and Unified Contact Center Enterprise (UCCE) (preferred, but not required). - VoIP/IPT solution consulting, design, configuration, deployment and support - Technical Oversight of the IPTel Implementation by Professional Services Vendors. - Consults with clients to determine telephony requirements and recommend solutions in accordance with standard system procedures - Telephony and data problem resolution, escalation, and fourth level support coordination. Secondary Functions: - Experience designing and implementing complex, multisite voice deployments - Expertise with communications protocols such as H323 / SIP / MGCP / SCCP / QoS / QSIG / T1 CAS / AMIS / G.711 / G.729. - Hands-on experience designing and implementing HA networks CUCM, Unity, CER, UCCE, UCCX, CVP. - Hands-on experience with Engineering Design Package development, large enterprise governance processes and Enterprise Change Management processes. - Knowledge of ITIL processes a benefit. - Expertise integrating Cisco solutions with other vendor products such as overhead paging systems, call accounting, call recording, etc. - UC/IPT Consulting experience is highly desirable. The ideal candidate will have experience with a technology vendor or systems integrator selling, designing, and implementing Cisco voice systems and solutions - Lead technical sessions with internal clients to discover requirements and develop solutions - Prepare and evaluate RFP's, including Bill of Materials and Professional Services Estimates - Present solutions to clients - Mentor and develop junior engineers - Maintain and develop relationships with clients and partners such as Cisco and our implementations vendors - Participate in the evaluation and recommendation of new technologies - Strong verbal and written communication skills Qualifications: Basic Qualifications: - B.A./B.S. in CS/CIS/IS/MIS/Business or equivalent work experience - Minimum of seven years of IT / Networking / Voice Engineering experience. - Experience with Cisco UC / Voice equipment - Experience designing, evaluating and recommending UC/IPT solutions - Minimum of3 years in the networking/telecommunications industry. - Experience working with telecommunications vendors. - Minimum of 3 years experience designing and deploying enterprise level Cisco UC/IPT solutions. - Experience working as a team member on large construction projects Preferred Qualifications: - One of the following certifications: CCNP, CCVP or CCIE - Experience with Unified Contact Center Enterprise - Contact Center scripting experience