Citrix IT Operating Systems Analyst
UnitedHealth Group is an innovative leader in the health and well-being industry, serving more than 55 million Americans. Through our family of companies, we contribute outstanding clinical insight with consumer-friendly services and advanced technology to help people achieve optimal health.
Primary Responsibilities:
- Analyze all aspects of the existing infrastructure and recommends modifications that will enhance system reliability, availability, serviceability and scalability
- Work with teammates, clients and other teams to identify and address systems problems
- Evaluate new developments and recommend infrastructure modifications
- May be involved in providing 24x7 on-call support
- Assist in defining standards, guidelines, best practices and metrics
- Test new applications and deploy to the Citrix environment
- Perform application installations and updates on Presentation Server/XenApp (4.5/6.5 ) servers in coordination with application owners
- Troubleshoot network issues that impact Citrix performance over LAN and WAN
- Participate in on-call rotation
- Administer, monitor, and manage all aspects of the Citrix environment including Presentation Server/XenApp versions 4.5 and 6 .5 as well as all supporting Citrix infrastructure.
- Manage and provision server and application capacity
- Monitor performance and operations of applications in a Windows 2003/2008 Presentation Server/XenApp environment using various tools, including EdgeSight, AppSense, and HP OpenView
- Coordinate lifecycle management of infrastructure with application owners clients
What makes your technology career greater with UnitedHealth Group? You'll have the most opportunities to grow and develop. We invest in rich technology resources and talented people to help glean and use intelligence in ways that drive quality and affordability of healthcare for millions of people worldwide. It's your chance to be a transformational force in the industry and within UnitedHealth Group. If you believe there is always a better way, take the next step in exploring your potential with UnitedHealth Group.
UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.
Requirements:
- 4+ years Xenapp 4.5 expertise working in a large enterprise environment
- 3+ years Windows Server 2003 platform experience
- Thorough understanding of WAN/LAN environments
- High School Diploma/GED with 4+ years of relevant experience OR Bachelor's Degree required
Assets:
- Powershell scripting experience
- Appsense experience
- Mediframe experience
- XenApp 6.5 experience
- NetScaler experience
- CCEA and/or MCSE
- Windows Server 2008 R2 platform experience
- Thorough understanding of installation manager
Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.
