Claims Representative
Job ID: 87086
Location: GA - Atlanta
Relocation Provided: None
Education Required: Not Indicated
Experience Required: Not Indicated
Position Description:
Find out how you can become a dynamic part of our growing team!
We are looking for results-driven, customer service focused individuals who have a sincere interest in helping people to build a rewarding long-term career with us as a Commercial Liability Claims Representative!
Our Commercial Liability Claims Representatives will:
o Handle multi-state Commercial General Liability claims involving some litigation and many coverage issues for our small business policy holders.
o Use specialized claims handling software to determine the value of a loss in a paperless environment.
o Use strong customer service skills to negotiate with policyholders and claimants to settle the claim.
If you have the following:
o Bachelors Degree.
o Prior commercial general liability claims handling experience.
o Excellent customer service and communication skills.
o Strong knowledge of insurance policies and complex coverage issues.
o Outgoing personality that would enjoy interacting with a wide variety of people including policyholders, claimants, agents, witnesses, fraud investigators, attorneys, expert witnesses and medical professionals.
If you are looking for the following in your next career move:
o Paid training through the award winning and industry leading University of Farmers.
o Total Rewards benefits package, 401K, and a competitive starting salary.
o Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of.
Then Farmers Insurance is the place for you!
Bilingual candidates may be eligible to earn multilingual pay!
Position Requirements:
Conducts investigation on assigned cases, confirms coverage, determines liability, identifies subrogation rights, establishes damages, prepares cases for arbitration, reports status, and negotiates settlement (has authority to make payment of assigned claims within prescribed limits). Adjusts all types of claims including bodily injury, property damage, multiple line coverage, property, workers' compensation, no fault (Colorado and Michigan), and auto physical damage. Inspects damaged property and determines claim related damage. Estimates the cost of repair or replacement of damaged or stolen property. Determines and reports on subrogation potential. Initiates the sale of personal property and miscellaneous salvage items. Reports theft, fraud, and arson losses as required to state and industry agencies. Assists and trains agents under the Agency Claims Training Program. Performs most duties on an individual basis outside the office, and work has a direct bearing on Management results. Represents the Company from a public relations standpoint and must conduct oneself as a member of Management at all times. Contacts are a major part of activity and include policyholders, claimants, agents, witnesses, contractors, police and fire departments, state and county fraud and arson personnel, special investigators, attorneys, expert witnesses, members of the medical profession and all other persons incident to the investigation and processing of claims. Analyzes detailed coverage issues and is responsible for complex investigation on litigated and unlitigated cases; reads and understands plaintiff complaints and petitions, insurance contracts and indemnity agreements. Responsible for high dollar exposure to both indemnity and expense. Performs other functions as assigned.
Position Attributes:
Enter preferred skills and abilities.
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