Client Consultant
Our Company
State Street Corporation (NYSE: STT) is the world's leading provider of financial services to institutional investors including investment servicing, investment management and investment research and trading. With $25.42 trillion in assets under custody and administration and $2.18 trillion in assets under management at March 31, 2013, State Street operates globally in more than 100 geographic markets and employs 29,460 worldwide. For more information, visit State Street's website at www.statestreet.com.
Promoting a culture of excellence
With more than 29,460 employees across 29 countries, at State Street, our people are our greatest asset. We recognize that highly skilled, engaged and productive employees are essential to our success. Our company values reflect our commitment to employee engagement, Global Inclusion and corporate social responsibility -- to help you build a fulfilling career. Around the world, we aim to be an employer of choice by offering competitive compensation and benefits, personal and professional development opportunities, and a work environment that promotes a diverse array of people, ideas and skills.
We're a company that insists on, and rewards, performance excellence. We know our success hinges on attracting the best people to join us -- people like you.
We encourage you to explore the possibilities that a career at State Street can offer you.
State Street is an Equal Opportunity Employer, and prohibits discrimination against applicants or employees on the basis of any legally protected characteristic.
In this role, you will be responsible for delivering exceptional client service for State Street clients. You will be a virtual extension of the client providing proactive expert servicing and timely resolution of queries. To do this you will provide your clients with ourlatest analytics tools, including timely and accurate information to help with investment transparency. You consult with your clients regularly to truly understand their business and needs. You provide solutions (not just outputs) to our clients and ensure their requirements are understood and prioritised within our group. You understand our business and use this to manage the client. You bring the investment analytics group together to create solutions for the client.
University degree qualified with a preference for Finance and Mathematics related degrees. Post graduates and masters in Applied Finance preferred. CIPM, CFA, FRM and CAIAcertifications arean advantage.
You have exceptional communication and numerate skills with an understanding of financial markets including complex financial instruments such as derivatives, fixed income securities and alternative investments. You understand investment analytics requirements and the nuances to produce meaningful results. You are a confident person who has solid organisation skills coupled with excellent verbal and written local client language capabilities. You enjoy interacting with clients and can demonstrate this with prior client service experience and proven presentation skills in a boardroom environment.
To be able to perform this role you will need to understand, articulate and train people on investment analytics including performance, attribution, investment compliance, entity exposure monitor, alternatives, trade cost analysis and risk. You have around 4+ years investment analytics experience and can identify and articulate product gaps for your market and clients. As a Client Consultant you will have the ability to provide in-depth analysis on the risk and return drivers for complex portfolios and investment structures. You can, troubleshoot problems independently and provide solutions back to clients under tight timeframes. You will demonstrate technical excellence by understanding fund objectives, mandate requirements and restrictions including the investment strategy for each of the clients under your responsibility. Keeping up to date with the markets your clients invest in, strong attention to detail, good time prioritisation and professionalism will be required at all times. You will manage client deliverables and billings to SLA's or service definitions.
You are good at building strong relationships and can deliver on client service excellence for your clients. You must be a team player with a positive attitude and be able demonstrate enthusiasm to lead initiatives to deliver successful outcomes for our group.
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