Client Services Manager, Hong Kong recruitment

The Client Services Manager is responsible for maintaining and enhancing eFinancialCareers’ day-to-day relationships with our clients in Hong Kong.

Acting as a dedicated point of contact for clients, the Client Services Manager is, from the client’s perspective, in many ways the personification of eFinancialCareers. Our clients’ impressions of and the reputation of eFinancialCareers will, in large part, be determined by the manner, attitude and effectiveness of the eFinancialCareers’ Client Services team. Your role is very important to the success the company.

Client Services Managers will handle a wide range of product and technical issues in addition to facilitating and developing solutions for the client after the sale has been closed. The position requires account management skills and involves working closely with the sales teams who are primarily focused on bringing in new clients and growing revenues from existing ones.

A comprehensive knowledge of eFinancialCareers’ product and service and communicating these and product upgrades are important aspects of this role. You will be responsible for training all users via the phone and in presentations. Fast and courteous solutions for both the clients and sales teams will be expected.

To be eligible for the position, you must possess the following requirements:

eFinancialCareers is a inspirational place to work. We embrace big thinkers and big doers who will help us continue to grow and scale across the world. We offer good career development prospects and an attractive compensation package to the selected candidate.

If you strive towards achieving results, possess leadership qualities and seek career progression and development, you might have the attributes that we are looking for.

Email your resume to jng@efinancialcareers.com with strict confidentiality today!