Co-Mgr

Co-Mgr - SC Metro WM

Position Description Assist with directing the management team in Facility operations and communicating with both management and hourly Associates about Facility operations, merchandising, and Company direction. Assists in driving sales in the Facility Assists in driving the financial performance of the Facility Ensures compliance with Company policies and procedures Initiates, directs, and participates in community outreach programs, and encourages and supports Associates and managers in serving as good members of the community, including establishing and maintaining relationships with key individuals or groups in the community as the representative for the Company, presenting the Company's perspective to various external organizations following the Company's media guidelines, and championing Company-sponsored programs, events, and sustainability efforts to Associates, Customers, and the local community in order to emphasize the Facility as part of the community. Models, enforces, and provides direction and guidance to hourly Associates and managers on proper Customer service approaches and techniques to ensure Customer needs, complaints, and issues are successfully resolved within Company guidelines and standards. Provides supervision and development opportunities for management and hourly Associates in the Facility Upholds the Company's Open Door Policy