Cole Haan Store Manager, Outlet Division, Estero, FL Job in Estero, Florida US
Cole Haan Store Manager, Outlet Division, Estero, FL
Overview:
Directs and controls all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures.
Core Accountabilities:
Revenue Generation:
- Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
- Coach and develop staff to exceed individual and store goals.
Establishing the Stores Selling and Service Culture:
- Coach and develop staff to provide a world class shopping experience.
- Connect with your customers by meeting and anticipating their needs.
Operational Excellence:
- Achieve/Exceed all financial and operational objectives with regards to expense control, loss prevention, audits/checklists and weekly reports.
- Monitor and maintain compliance of all policies and procedures.
Product and Visual Merchandising:
- Execute and maintain visual merchandising standards consistent with company brand standards and directives.
- Analyze market trends in partnership with District/Area Manager to ensure an effective strategy exists that drives sales revenue opportunities and achieves visual merchandising standards.
Management of Human Resources/Creating Team Success:
- Create and maintain positive employee relations through building, leading and developing a quality store team.
- Ensure on-going specific and immediate coaching and feedback, and delivery of all performance documentation in a timely manner.
- Communicate with District Manager/Area Manager on coaching and conflict resolution.
Qualifications
- BA in Business Administration, or related field.
- 2-3 years of high volume store management experience.
- Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
- Strong Computer skills: POS Systems and Microsoft Office.
- Staff Development Experience: Knowledge in staffing, coaching, counseling, training and development.
NIKE, Inc. is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.