Collections
My client based in Leighton Buzzard has a new temporary to permanent role for a Collections Clerk.
As a Collections Clerk, you will be a liaison between the company and their customers with past due accounts. We are looking for someone who is able to take the time to personally understand each client's unique situation and needs, working together to evaluate payment options that are appropriate to each circumstance.
What responsibilities will you have?
• Following up on bounced checks, declined credit cards, people who refuse to pay, and lost payments
• Send out credit applications and check credit references
• Follow-up via telephone to collect payments
• Follow up on commercial accounts that are billed net 15
• Set up collection accounts and monitor activity
• Maintain aging report and research and reconcile discrepancies
• Generate credit memos and adjustments and maintain customer accounts
• Develop, negotiate, and communicate appropriate repayment plans
• Maintain accurate documentation and customer follow-up files
• Answer incoming phone calls regarding accounts receivables
What kind of people are we looking for?
• One year of accounting or collections experience preferred
• Knowledge of Microsoft Office
• Professional communication skills with a sense of urgency
• Problem solving skills to overcome borrowers' obstacles, being persuasive and persistent when necessary
• Strong attention to detail and have an organized workflow
• Ability to meet your goals and deadlines in a fast-paced, sometimes stressful, environment
• Desire to be competitive within yourself and within your team
Please send your CV now - start Monday 17th Feb
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