Collector I Job in King Of Prussia 19406, Pennsylvania US
Do you enjoy meeting and exceeding monthly goals? Is communicating with customers on a daily basis one of your strong points? If you have experience collecting on delinquent accounts, a Collector I position at Yelllowbook may be for you. Join a fast-paced team with several promotional opportunities, whose focus is reducing bad debt and retaining our customer for future publications.
*There are temp-to-perm and permanent positions available
*Also hiring Bilingual candidates!
*Bonus opportunities available!!!*
Responsibilities include but are not limited to:
• Negotiating payments while continuing to build a positive relationship with customers.
• Maintaining telephone contact with customers according to established guidelines and standards to ensure prompt payment.
• Managing collection efforts with a high level of persuasiveness professionalism.
• Maintaining positive customer relationship and minimize bad debt exposure.
•High School degree or equivalent required, Finance
Degree preferred
•1 year automated dialer experience preferred.
•Must be proficient with Microsoft Word Excel and have the ability to type 35wpm.
•Excellent verbal and written communication skills required.
•Professionalism, Attention to detail and the ability to persuade others required.
•1-2 years experience in a collections or customer service role required.
Testing required:
• Alpha Numeric - 6,000 GKPH preferred
• Typing: 35 wpm required/ 45 wpm preferred
• Score of 90% pref on proofing tests (Matching - Alpha Numeric Office Grammar/Spelling)
• MS Word: Beginner level required
• MS Excel: Beginner level preferred
• Call Center Math test: Must score 75% or above on beginner level
If interested, please apply online at http://track.tmpservice.com/ApplyClick.aspx?id=1416842-1789-1472