Consultant – Sales and Distribution- Customer Management Team

Our Customer Management Team has year on year revenue growth of 24% and with over 140 professionals we are one of the UK's leading and most distinctive providers of customer-centric business solutions. Focussing on the three areas of sales, service and marketing, we deliver solutions that help our clients maximise the value of their customer relationships.

Our capabilities are much broader than those of the traditional CRM houses, they include: Customer and channel strategy, sales / marketing / service capability design, strategic / tactical operational improvement, technology solutions, organisational design, and management of change around the resulting implementations.  Whether our clients want to capture new customers or maximise the value from their existing customer relationships the Customer team can help.

Given the current market environment, a large part of our work is based on reducing cost to sell and cost to serve for our clients.  We are looking for motivated business and technology consultants with a proven track record in their chosen area of CRM expertise to be part of, or lead, teams on client-facing engagements. 

CRM consulting

We are keen to hear from candidates who can demonstrate the following expertise in relation to the sales functions of an organisation.

Growth and focus areas

Due to our anticipated in some key focus areas, we would particularly welcome applications from candidates with experience in the following domains:

Sales Force Effectiveness

Or

Retail Distribution Review

Industries

At Consultant level we expect team members to be excited by the prospect of working across a number of industries.  As you grow your career with Deloitte, we expect you to develop deep and consistent client relationships in specific industries.

Although for the Retail Distribution Review role, we will require experience of Retail Investments and Corporate Pensions sector.

Other