Contract/Licensing Spec, CLA Job in Columbia 29201, South Carolina US
Colonial Life, a member of the Fortune 250 Unum family of businesses and market leader in benefit solutions, specializes in personal insurance products offered to employees at the worksite. At Colonial Life, we know that each individual's lifestyle and needs are different from the next person's. Our personal insurance products offer a broad range of benefit options for employers and employees, and many can help combat the rising costs of health care. At Colonial Life, we boast a great resource of individuals, both in the field and at the home office, who come together to guarantee our continued success in the voluntary insurance industry.
The Contract and Licensing Specialist position is responsible for executing all manager contracts and establishing hierarchy for compensation and performance purposes. The C L Specialist manages the lifecycle for all broker contracts. This includes any/all changes including contract terminations. This position is accountable for ensuring contract and license/appointment procedures are administered and maintained in compliance with state and federal guidelines.
· Administer all contracts, licensing, and appointment requirements for new manager contracts, transitioning contracts, re-contracts, reinstatements in a timely manner and according to company and DOI guidelines.
· Prepare amendments, administration letters and supportive correspondence as needed for special agreements.
· Establish and maintain high quality relationships with all levels of field managers and home office partners to ensure adherence to Colonial Life’s policies and guidelines. Coach and mentor new managers.
· Obtain background investigation on prospective producers and make contracting recommendations based on background results to minimize financial risk to company.
· Facilitate contracting issues resolutions in partnership with sales management, HO partners, legal, and HR.
· Partner with field management to accurately establish and maintain office hierarchy for manager contracts.
· Ensure contracting process is conducted in compliance with state and federal regulations.
· Serve as a technical resource for the field relative to administration of all services and processes.
· In-depth knowledge of all systems and databases, to ensure proper accounting of license and appointment fees.
· Process necessary license applications and appoint brokers with appropriate state departments of insurance.
· Update license and appointment records upon receipt of renewed licenses.
· Contribute to team and organizational goals through active participation in activities to improve accuracy, timeliness, productivity and customer satisfaction.
· Support market conduct exams
· May perform other duties as assigned.
· Strong communication skills – both verbal and written
· Ability to present information in a clear, concise, professional manner
· Strong interpersonal skills
· Customer focus (including MAGIC)
· Demonstrated knowledge of Colonial Life service offerings, systems and workflow processes
· Technical expertise – experience utilizing multiple on-line systems
· PC Skills – proficient in Microsoft Office
· Demonstrates initiative
· Meets the standards for this position, as defined in the Talent Management framework
Preferred
· Associates Degree or 2-3 years work experience
· Solid knowledge of field structure and hierarchy
· Knowledge of Colonial Life contracts
· Experience with sales organization
· General knowledge of legal process
· Strong coordination skills · Strong ability to partner with multiple internal organizations
· Problem solving ability
· Strong time management and organization skills, detail and quality oriented, and able to deal with multiple, concurrent and changing demands
Colonial Life is the benefits counselor for working Americans. We make benefits count by helping employers design benefit programs that fit the needs of their business as well as their employees.
We offer competitive salary and a comprehensive benefits package with extras like a wellness/fitness center, health resource center and a tuition assistance program. Colonial Life has been named one of the top four large companies to work for in South Carolina.
Colonial Life is an equal opportunity and affirmative action employer regardless of a person’s race, color, religion, national origin, age, disability, military status, gender or sexual preference.
