Control Validation and Targeted Testing Specialist recruitment

Enterprise Risk Management is a newly formed global organization. Enterprise Risk Management was created to proactively assist the businesses, Operations and Technology, and the independent control groups in enhancing the effectiveness of controls and managing operational risks across products, business lines and regions. The Citi Retail Services Enterprise Risk Management team will be responsible for the following processes: Control Validation and Targeted Testing, Independent Review and Assessment of Key Business activities, Partner program review, Process and Project Review.

Enterprise Risk works proactively with businesses and global functions to embed a strong operational risk management culture and framework across Citi. Enterprise Risk is responsible for identifying, anticipating and mitigating risks that could impact business objectives, and minimizing operational risk events and losses.

The primary objectives of the Control Validation and Targeted Testing Specialist position are as follows:

-Establish a consistent framework and standards for Enterprise Risk engagement in efforts to perform validation of business controls and MCA testing.

-Execute timely, effective, and value-added reviews of business controls and MCA testing. Provide results and guidance to the business based on review of control validation test results.

-Enhance the ongoing effectiveness of controls through active two-way engagement with the business. Ensure current control testing provides the necessary feedback to understand if gaps in process or compliance exist.

Key Responsibilities:

-Perform independent review and testing to validate business level control MCA test results.

-Analyze business control test results for trending and emerging risk.
-Identify opportunities to improve control design and effectiveness.
-Work cross-functionally to champion and adopt best practices related to control design and oversight within Enterprise Risk and In-Business Controls.
-Effectively lead and/or collaborate in the design or redesign of controls, ensuring adequate controls are placed appropriately in the business environment.
-Support business implementation of control testing in a manner that promotes a strategic partnership between In-Business Control and Enterprise Risk.
-Develop strategies to assess risk to the business through review of business initiatives and processes.
-Continually focus on driving operational and productivity efficiencies through proactive engagement with the business.

The ideal candidate will have in-depth, detailed knowledge of partner card products and services. Prior experience in previous roles may include Front/Back Office, Operations, Compliance, Audit and Risk Management.

Skills

Specific Risk Experience:

-Bachelor's degree in related field (MBA desirable) or 7+ years of related industry experience
-Strong analytical skills applicable across different functions, products and portfolios.
-Ability to understand complex matters, core issues and determine root causes.
-Prioritizes high impact potential problems effectively.
-Innovative. Well versed in developing new ideas and improving current processes.
-Considers broad implications of decisions on different functions and products.
-Can clearly articulate the processes supporting a business unit's function, controls, business priorities, impact on financial reporting, issues and risks associated with various technology platforms; can identify gaps and proactively help develop solutions.
-Experience in Operational Risk with knowledge of credit card and partner card portfolios.

Strong Leadership Skills:
-Engages business and group managers to mitigate risks.
-Thinks strategically and articulates strategy and concepts clearly.
-Negotiates and influences key decision makers across various levels and functions within the organization; diffuse conflict and work toward agreement.

Excellent Communication Skills:
-Both verbal and written.
-Experienced in using active listening techniques on a consistent basis.

Client Relationships/Business Partnerships:
-Builds partnerships across functions; collaborates well with others.
-Builds relationships throughout all levels of the business.

Travel Requirements:
-Less than 10% of time. Ability to travel between Citi Retail Services locations.