Conversions Analyst Job in Troy 48098, Michigan Us
Fiserv
POSITION PURPOSE: Coordinate / perform the implementation of new products and enhancements as assigned for installations and conversions of new and existing clients.
RESPONSIBILITIES:
- Provide training to the client before, during and after conversion, including the correct use of the system and on-line terminal assistance as well as daily application balancing procedures.
- Analyze and determine conversion requirements and provide data conversion specifications to programming.
- Provide consultation to the client before, during and after conversion, including the development of new department procedures required for the converting system as appropriate.
- Assist in interpreting client's existing systems and workflows through and including the balancing of conversion data.
- Communicate progress and any potential or active issues to project team and manager for awareness and/or resolution.
QUALIFICATIONS:
- Bachelor's degree in Business, Computer Science or equivalent work experience.
- Three to five years of business analysis experience in the financial services industry a plus.
- Prior conversion experience or experience supervising operations and/or applications areas within the industry highly desirable.
- Ability to adapt training curriculum to fit individual client needs.
- Strong communications and presentation skills.
- Strong organizational, interpersonal and strong follow-up skills with an attention to detail.
- Knowledge of financial services industry business methods and practices is preferred.
- Must be able to work under pressure.
- Proficient in computer systems and personal computer use.
- Moderate travel required (25-50%).
Fiserv, Inc. is an Equal Employment Opportunity/Affirmative Action Employer and maintains a Drug-Free Workplace.
Client Services,Information Technology,Professional Services
