Credit Control Process Supervisor
My client, one of the UK's largest provider of home healthcare services requires a Credit Control Process Supervisor to join the team immediately.
Role Objective:
To make a substantial contribution to the growth and success of the company by assessing, implementation and review of the process and policies within the credit control function. Supporting the team to ensure the delivery of a first class collections service is provided both internally and externally.
Responsibilities Include:
Responsibility of process adherence and implementation within the Credit Control Team.
Assessing and Documenting of SOP’s (Standard Operating Procedures) currently in existence and delivering new SOP’s to the team.
Frequent reviews with the Credit Control team of the Ledgers to ensure debt is chased to policy and escalated to senior management.
Ensuring that team are working to process and to report any non–compliance where necessary.
Assist the Manager in setting and producing Key Performance Indicators and measuring against them.
To support the Manager in reviewing and improving processes within the credit control area to ensure that finance adds value across the company.
Liaising with Managers within the Finance Function to ensure all progress is reviewed.
Building relationships with the team and wider business to ensure change is communicated effectively.
Facilitate weekly meeting with Assistant Credit Manager to review status of tasks.
Attend other Credit Control meetings / Teleconferences where necessary.
Provide Weekly / Monthly or Adhoc reports and updates as required.
Respond professionally, quickly and efficiently to routine queries and requests from staff and external customers.
To adhere to strict deadlines.
Experience:
Extensive experience in a fast paced Credit Control team.
Supervisory Role experience within a large, high volume department
Process Adherence review of controls – Proven track record.
Credit Cycle / Policy Process compliance experience.
Export Credit experience preferred.
Personal Skills Qualities:
A self-starter with the ability to use own initiative to resolve problems
Shows commitment to getting the job done in an enthusiastic manner.
Strong communication skills both written and verbal to all levels of management.
Strong analytical skills, looking for solutions.
Competent MS office user
Strong and effective leadership skills
Ability to work as part of a team.
Flexible attitude to work.
Commercial experience in liaising directly and influencing operators
Excellent data management
Key Competencies:
Teamwork and Leadership
Developing People/Self development
Planning and Organising
Embracing Change – Building Change Capability
Initiative and Innovation
Delivering Results
To apply for this role please submit your CV, alternatively, for more information contact Andy Smolenski on 01332 290 890
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