Credit Risk IT BAU Change/Service Manager recruitment
Key Responsibilities
• Prepare planned BAU enhancements schedule for the year ahead.
• Conduct regular Prioritisation committees with all stakeholders
• Prepare release progress updates and communicate regular updates to all stakeholders
• Project Manage E2E delivery including analysis, design, development and testing
• Understand business impact of BAU change and revise if necessary Service Level Agreements
• Work with Change Manager to ensure the Change Management Process is followed without exception
• Manage the cutover of BAU releases into production.
• Understand the business impact of the proposed service.
• Review Support requirements for the new service.
• Work with the Service Management to define new or revised SLA’s
• Define the new service into the BAU enhancements program.
• Ensure that all governance controls have been completed (Training, documentation, Remedy, HUSA, SCM variance etc)
• Provide Service Acceptance
Communication with the vendors on BAU enhancements; project managers on Service introduction; Business users and Front Office on BAU enhancements.
Skills Required
• Knowledge of RTB activities.
• Stakeholder engagement
• Self motivated
• Strong Communication skills
• Trading Credit Risk knowledge
• QMF Light
• Project Management lifecycle
• Proven People Management Skills
Please send your full CV to gulnara_kh@kellyservices.com.sg to explore this opportunity if you have the skills required for the role.