CUST SALES & SVC REP
CUST SALES SVC REP - RETAIL
Provides prompt quality customer service along with support to Bankers and store management. Performs wide range of services including document preparation, account servicing/maintenance (account reconciliation, address change, stop payments, account closings, transfers, notary, processing check orders), and problem resolution. Solicits new accounts and cross-sells products and services. May follow-up on Teller referrals and may have teller responsibilities. May spend up to 40% of time on sales and up to 40% time on cash transactions. Basic Qualifications: 1+ year customer service experience. Minimum Qualifications: Demonstrated sales and/or referral skills. Previous experience in assessing customer needs. Previous cash handling experience. Demonstrated use of computer skills; excellent communications skills. Ability to work a schedule that includes working weekends and some holidays. Wells Fargo is an Affirmative Action and Equal Opportunity Employer M/F/D/V. �© 2012 Wells Fargo Bank, N.A. All rights reserved.