Customer Care Executive / Account Executive

Customer Care Executive / Account Executive - German Speaking
Dublin 8, Co Dublin
€Negotiable DOE Plus Bonus Scheme, 21 Days’ Holiday + Public Holidays

Are you a customer services professional or account executive? Do you have fluent German language skills? If so, our client is in need of your talent.

The largest, privately owned incoming tour operator in Ireland, our client was founded in 1978. An opportunity has now arisen for a German speaking Customer Care Executive / Account Executive to join their team.

If you put your customers at the heart of everything you do, this could be the role for you. Excellent career prospects make this a role not to be missed.

As a Customer Care Executive / Account Executive, you’ll be responsible for handling German speaking accounts and co-ordinating their customer care when booking Irish or Scottish tours with our client.

Your duties will include:

- Ensuring client group operation requirements operate smoothly and in a timely fashion
- Operating the department’s 24 hour emergency phone on a rotational basis
- Using the Tourplan system to generate all client and supplier communications
- Sales and marketing activities
- Supervising trainees

To be considered for this opportunity, you must have:

- Customer service or account handling experience
- Fluent written and verbal German language skills, in addition to English

As a Customer Care Executive / Account Executive, you’ll be a first class communicator with an excellent telephone manner. A strong working knowledge of MS Office is also key.

Knowledge of Irish and/or Scottish tourism would be beneficial to your application, but this is by no means essential.

To apply for the role of Customer Care Executive / Account Executive [German Speaking], please apply via the button shown.

This vacancy is being advertised by Webrecruit Ireland Ltd. The services advertised by Webrecruit Ireland Ltd are those of an Employment Agency.

Additional Keywords: Customer Care Executive, Account Executive, German Speaking, Customer Service Executive, Customer Service, Customer Support Executive, Account Manager, Account Handler, Bilingual, Languages, German Speaking.