Customer Service Advisor- French/German
If you pride yourself in quality customer service and are looking for a permanent job in a company that looks after their staff then this vacancy will be of interest to you. This company is looking for a customer service agent that has an account management approach to handling customer queries and maintaining customer relationships. If you posses French or German, have previous customer service experience and exposure to the manufacturing industry with knowledge of export, then this company will want to meet you.
The purpose of this Leicestershire-based, inbound focused role is to handle a variety of customer related queries (resolving or escalating the queries when necessary) as well as maintaining relationships with clients. This company offers a myriad of manufacturing solutions and understand the vital nature of first-point-of-contact staff. Training is provided to ease you into the company’s customer liaison methodology and team support is continuous.
Overall, this company is looking for a hard-working, customer service professional that has exposure to a manufacturing/B2B environment, knowledge of export (sea or air) and has French or German as a second language. IT wise, experience with an ERP system is useful. Their customer relation ethos resembles account management more than anything, so a commercial or telesales background is not desired. The salary for this permanent job is £17k- £19k, with onsite parking, pension and life assurance; start date asap. If you feel you meet the requirements please apply now.
Leave a Reply
You must be logged in to post a comment.