Customer Service Job in Iowa City, Iowa US

Customer Service

customer service OTHER: The Freight Specialist (FS) is responsible for providing an exceptional in-store customer service experience by acknowledging customers in their work area, and ensuring freight is processed efficiently to maximize product service levels. Following the established sorting and stocking guidelines, the FS must complete the freight process within the designated time, and ensure the freight sorting area is organized and matches the approved blue print'. The FS processes inventory, and proactively investigates and corrects any issues or discrepancies. The FS will be required at times to assist customers when on the floor, utilizing the proven Office Depot sales principles, if sales associates are not available. The FS is also responsible for additional merchandising tasks, as directed by the Sales Leader