Customer Service Mail/Scanning Associate Job in Tampa, Florida US
Customer Service Mail/Scanning Associate
Pitney Bowes Management Services (PBMS) provides on-site and off-site outsourced mail, print and document management solutions to the Fortune 1000, American Legal 200 (PBLS) and Federal Government agencies. PBMS is a division of Pitney Bowes Inc., a mailstream technology company that helps organizations manage the flow of information, mail, documents and packages. Our 33,000 employees deliver technology, service and innovation to more than two million customers worldwide. The company was founded in 1920 and annual revenues now total $5.6 billion. More information is available at www.pb.com and http://www.youtube.com/pitneybowesinc . Key responsibilities may include: Sort and deliver mail ID mail by type and scanning documents to forward mail electronically Operate document scanning equipment and mail equipment Strong attention to detail and knowledge of imaging practices and procedures is required Disassembles and reassembles document groups Experience with scanning software Familiar with imaging concepts, practices and procedures Scans documents (feeds pages into scanner) at targeted productivity levels Reviews scanned images for quality and verify that all pages have been scanned Responsible for ensuring the quality of the scanned images for client databases Some keyboarding is required Responsible for maintaining appropriate logs Run network high production scanning equipment Perform scanning and imaging tasks Open mail, sort by department, prepare mail for scanning, and count number of pages Handle time-sensitive material Maintain scanning equipment Good computer skills are required Perform duties and special requests as assigned by management PBMS offers a competitive salary and excellent benefits, time off from work with pay, 401K, recognition and reward programs, opportunity for advancement, and much more. This is a short-term position with Pitney Bowes, for a maximum of two years . "All interested individuals must apply online. Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace. Women, Minorities, Individuals with Disabilities and Veterans are encouraged to apply." Qualification PBMS is currently seeking Mail/Scanning Associates who are customer service oriented and career-minded; and, who are able to work in a fast paced production environment. The ideal candidates must be able to demonstrate the following qualifications: High school diploma or equivalent (GED) preferred Minimum of 6 months of customer service experience required Minimum of 6 months of Imaging/scanning experience required Minimum of 6 months of Mail/SR experience required Strong attention to detail and knowledge of imaging practices and procedures required Keyboarding/computer skills are required Ability to communicate both verbally and written with customers and company personnel Ability to effectively work individually or in a team environment Ability to handle multiple projects simultaneously Strong organizational and administrative skills Computer proficiency in email environments Willingness to submit a pre-employment drug screen and criminal background check Additional Info Minimum Age 18+ years old Job Industries Customer Service