Customer Service Multi-Channel Transformation consultant
Our client is a leading global brand in technology and business solutions with an expansive portfolio of services and expertise covering most aspects of commercial life across industries. Achieving consistent growth through outstanding outcomes for their customers, driven by innovation and talent the company is looking to grow their telecoms, media and high tec division. They are looking for a small number of customer services and service transformation consultants to join the team. With a focus on customer experience, traditional, Digital and multi channel technologies these vacancies, dependent on your experience, will lead teams, define and advise on offerings and deliver solutions to help clients navigate the modern commercial landscape and deliver better service to their customers.
With experience in a consulting capacity you will have a strong grasp of customer services practice and the digital/multi-channel space and related technologies and processes and be comfortable advising to ‘C’ level on delivery and transformation of innovative customer centric service solutions. Working closely with clients you will have strong stakeholder management skills and take a strategic role in delivery and ongoing services.
With an excellent track record and reputation in delivering leading solutions to the worlds leading businesses you will be involved in some of the most significant solutions in this space.
Please apply for a confidential discussion
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