CUSTOMER SERVICE REPRESENTATIVE

CUSTOMER SERVICE REPRESENTATIVE - PRODUCT SERVICES LASERMARK OPERATOR

CUSTOMER SERVICE REPRESENTATIVE (Product Services Representative ?" Lasermark Operator) Benchmade Knife Company customers can request a custom logo or other artwork laser-etched onto the blade or handle of their products. The Lasermark Operator is responsible for managing and completing those orders using the lasermark machine. · Creating and/or qualifying artwork in Adobe Photoshop · Operation of the Lasermark equipment · Inputting orders into the company ??s CRM · Quoting pricing and delivery timelines, researching and resolving customer problems in a timely, efficient and professional manner. · Assists the Product Services Team Leader and marketing team in further developing the Custom Lasermark Program, including ideas, imagery and techniques, as well as other product services activities as needed. Job Requirements (we are willing to train as long as you have the following requirements) · Intermediate working knowledge of Adobe Photoshop and Illustrator, Microsoft Outlook, Word, Excel · Must have flexibility, be detail-oriented, ability to take detailed notes, and follow through · Good interpersonal skills and ability to productively communicate with customers and dealers, law enforcement and military personnel · Strong customer focus: Ability to make quick and fair decisions concerning customers while maintaining a high level of professionalism · Sense of urgency and ability to meet deadlines · Positive working attitude · Mechanical aptitude a plus Benchmade offers our employees a wide variety of comprehensive rewards and benefits including: · Competitive pay · Cash profit sharing and performance incentives · Medical including Prescription and Vision · Dental including Orthodontia · Short-Term and Long-Term Disability · Life Accidental Death and Dismemberment · 401K with company match · Fitness Center Reimbursement · Pay for time off, including holiday, bonus holidays, vacation, sick, bereavement, jury duty · Employee Assistance Program · Flexible Spending Account · Outstanding employee discounts on Benchmade products and other partner companies · Tuition reimbursement · Targeted development planning and learning opportunities · Employee and family events throughout the year · Most importantly, Benchmade provides a fun, family oriented, and entrepreneurial work environment This is an exciting time to be part of a company on the verge of even greater success. If you think you have what it takes to be part of a company that strives to create a working environment that stimulates team spirit, passion, engagement and achievement, fill out and application today by visiting our website www.benchmade.com , click under Careers, and complete our application process on line. Please include resume and cover letter. Benchmade Knife Company values diversity in its work force and is committed to Equal Employment Opportunity, Affirmative Action, and compliance with the Americans with Disabilities Act. About Benchmade Benchmade Knife Company is a world leader in the design, manufacture and sales of hand-held specialty folding and fixed blade cutlery for the outdoor sports, military, law enforcement, and gift markets. Benchmade is committed to innovation, performance, and the highest standards of quality. Every day, around the globe, sportsmen and professionals alike rely on Benchmade products to get the job done. Benchmade ??s state of the art facility and headquarters is located in Oregon City, 30 minutes from downtown Portland, Oregon. Apply