Customer Service Representative Job in Conklin, New York US
Customer Service Representative
Maines Paper Food Service, Inc. is one of the leading independent foodservice distributors in the country, with annual revenues exceeding $2.4 billion. Since 1919 Maines has been committed to providing the highest level of quality, reliability and customer service to all our customers. This mission is being pursued by drawing on the synergies between the skilled and dedicated Maines workforce and the utilization of leading edge technologies and equipment. The Power of Exceptional People . . . . . . . . is what powers Maines Paper Food Service, one of the fastest growing food service distribution companies in the country, to extraordinary results. We are recognized across the country for setting new standards in operational performance and customer service. If you're a highly motivated team player, who thrives on challenge and is ready to move to a new career level, consider this opportunity at our corporate headquarters. As a food service distributor providing excellent customer service is a requirement for being successful. The customer service department is one of the many opportunities we have as an organization to provide that exceptional service. The customer service representative's role is to provide critical telephone backup support to our sales team. Responsibilities include: Resolving customer questions and issues quickly and accurately by interacting with peers and internal departments effectively Ensuring all orders for that day are in our order management system accurately and timely Proactively address internal issues with customers when necessary Our customer service representatives earn $10 per hour to start. In addition to their base compensation they are eligible for an incentive after six months of service in the role.