Customer Service Specialist Job in Riverside 64150, Missouri US
Apria
About the Job
Apria Healthcare is the largest provider of home healthcare products and services in the United States, offering a comprehensive range of home respiratory therapy, home infusion therapy and home medical equipment services to over 2 million patients annually in all 50 states through approximately 550 locations. We are committed to full-service homecare solutions that give maximum independence to our patients. Please visit our website at www.apria.com.nbsp ;
- Must be able to work T-S 8am to 5pm or M-F 10am to 7pm
- Handle phone order (average 145 calls/day).
- Respond to inquiries from patients and referral sources
- Demonstrates professional etiquette and courtesy when interfacing with customers.
- Resolves patient/customer complaints by identifying problems and coordinating appropriate corrective action.
- Assesses patient needs and promotes company products and services.
- Complies with and adheres to all regulatory compliance areas, policies and procedures and "best practices".
- Must be able to obtain and maintain a MO Pharmacy Tech License (pd for by Apria)
- Performs other related duties as directed by supervisor.
- Education or experience equivalent to a high school diploma is required.
- At least two years related experience is required.
- Must be able to type minimum 45 wpm
- Must have solid work history
- Must be able to obtain and maintain a MO Pharmacy Tech License (pd for by Apria)
Apria Healthcare (or Coram Healthcare) is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law.
Because Apria believes in providing a safe work environment, we conduct drug and background checks in our recruiting/hiring processes. AA/EOE, M/F/D/V
