Department Manager/Leader Job in Santa Clara, California US
Department Manager/Leader
Manages 24-hour departments providing patient care services. Ensures staff provide high quality, accessible, cost effective care, and patient focused services to members across the continuum, which comply with local, state, and federal requirements. Develops and maintains clinical standards of care and practice; responsible for all resource budgeting, selection and development. Essential Functions: - Manages the operations of 24-hour departments that may be at multiple locations. - Ensures Assistants and staff provide the highest quality of care and are in compliance with the Nursing Practice Act, The Joint Commission, federal, state, and local requirements. - Establishes, implements, and maintains patient care and service standards to meet members and internal clients expectations. - Designs and evaluates processes to improve systems and patient care results across the continuum of care. - Develops and monitors budgets for the appropriate use of human and material resources. Monitors financial performance and identifies and implements strategies to reduce costs and improve quality of care/service. - Determines the appropriate staff mix for department and develops processes to screen, interview, hire, train, and maintain the competency of all department staff. - Ensures on going staff development. - Develops, implements, and monitors departmental policy and procedures which support the organizations goals and business objectives and ensures they are met. - Oversees and develops standards of care and standards of practice, directs fiscal management, and quality improvement activities. - Manages and resolves human resource, employee and department safety, and risk management issues. - Accesses KP Health Connect to evaluate the quality of care provided. - Uses KP Health Connect to manage clinical operations. - Monitors quality, appropriateness, and accuracy of KP Health Connect documentation - Maintains role specific KP Health Connect competencies. Qualifications: Basic Qualifications: - Extensive nursing experience in both patient care and management/leadership roles required (usually 5 years). - Previous supervisory experience required (usually 4 years). - BSN or BA in health care related field strongly preferred. - Masters degree preferred. - Graduate of accredited school of nursing. - Current California RN license required. - BLS certificate required. - Knowledge of Nurse Practice Act, The Joint Commission, and other local, state, federal regulations. - Demonstrated strong interpersonal communication skills.