Depositary Receipts Relationship Manager, Vice President, New York, Worldwide Securities Services recruitment
The Business:Worldwide Securities Services, a division of Treasury Securities Services (TSS), is a global industry leader with over $16.3 trillion in assets under custody. JPMorgan provides innovative custody, fund accounting, administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers.
With over 80 years in the business we have a well established franchise which is critical to the Treasury and Securities Services business line and the Bank generally.
Within Worldwide Securities Services, the Custody business provides asset safekeeping, settlement and asset servicing to institutional clients in 100 markets.
Our clients include the world's largest investment managers, pension plans, sovereign wealth funds, insurance companies, and other asset gatherers.
Through industry-leading technology and client service, we help clients optimize efficiencies, enhance revenues, and mitigate risks associated with global investing.
For more information, please visit www.jpmorgan.com/wss
The Relationship Manager (RM) interfaces with Depositary Receipts (DR) clients and prospects on a regular basis. The RM works in partnership with all of J.P. Morgan's businesses and with the DR Sales. Advisory, DRX, Client Services, and Operations teams.
Typically, the RM deals with Investor Relations Manager/officers, Company Secretaries and Shareholder Services Managers on a daytoday basis as well as contact with senior officers such as CEOs and CFOs. Goal is to build strong and meaningful relationships with our clients and prospects.
RoleThe role of the RM begins with ensuring client satisfaction with our services and products through a proactive approach which anticipates client needs, and extends to contributing to the generation of new business by supporting the ADR group's sales teams and by facilitating cross-selling with other J.P.
Morgan products and services where appropriate.
Key responsibilitiesEstablish the client and sales plans (an annual plan should be established and reviewed quarterly for progress)Develop solutions to address each client's concerns, needs, and/or goalsAnticipate implications of client's corporate transactions and coordinate with the DR transaction team and client servicing teams to manage corporate actions and transactions (MA transactions, capital restructurings, equity offerings, AGMs/EGMs, dividend distributions, rights offerings)Work with Advisory Services to provide appropriate Investor Relations support to the client by regularly monitoring the DR program (e.g. monitoring the number of DRs outstanding, DR ratio, trading volumes, price, issuance and cancellation volumes, largest holders, etc.) and by providing adequate and insightful information and feedback.
Participate in Product Development efforts by gathering and transmitting client needs and competition information to the Product Team and senior management as requiredOrganize ongoing client training in a proactive manner (e.g. training on the DR market, Investor Relations, SEC Regulation, U.S. equities market practice, and J.P. Morgan products such as adr.com, stock purchase and option plans). Help drive and support local events and roundtables.
Work with Sales to build and expand relationships with prospects as a function of over-all sales effort. Support our sales efforts by assisting in the production of sales materials and reporting.Coordinate with Advisory Services and Sales to secure support and goodwill of third parties (NYSE, NASDAQ, specialist firms, legal counsel, investment banks, retail brokers, and Investor Relations firms)Coordinate coverage and product offering with the Investment Banker and other product or client executivesRegularly ask/check client's objectives, priorities, feedback on our services
Qualifications
Key Skills and CompetenciesRelationship skillsCommunication skillsForeign language skills:
proficient in
Portuguese, Spanish and EnglishUnderstanding of how capital/equity markets function (understand the IPO process and how corporate actions impact/affect equity securities)Computer skills:
Proficiency in Word, Excel, Powerpoint, Outlook (or emailing and e-databases in general), Bloomberg
The ideal candidate:adapts easily to different cultures and appreciates cultural subtletiesis poised and has sound communication skillsis energetic and inventiveis detail-oriented and results drivenperforms under pressureidentifies unusual opportunities to delight the client or prospectidentifies all possible opportunities to improve the profitability of each client coveredruns the extra mile for the client or prospectis an unconditional team playerpossesses strong analytical skillsflexible and willing to adjust to meet changing internal and external environmentsasks questions and listens carefullyJPMorgan offers an exceptional benefits program and a highly competitive compensation package. JPMorgan is an Equal Opportunity Employer.