Desktop Support
Desktop Support - Windows 7 Migration
This position is for a Windows 7 Desktop Support Analyst to aid in the migration to a Windows 7 platform with my banking client in London.
The primary areas of responsibility are as follows:
• To act as an advocate for the Windows 7 project team by delivering an exceptional customer experience.
• To provide user support throughout the Windows 7 migration including deployment.
• Execute migration of all laptops, desktops and blades within the selected sites.
• To assist the team supervisor in the implementation and procedures associated with the migration plans.
• Provide on-going aftercare for recently migrated customers.
• Document all installation procedures for client software and hardware.
• Enable provisioning of desktop devices when required.
• Asset management for all devices.
• Communicate and monitor throughout to ensure issues are resolved and solutions are provided.
Banking experience in carrying out a Windows 7 Migration.
If you feel that you have the relevant experience, please apply.
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