Desktop Support Team Job in College Station 77845, Texas Us
Reynolds and Reynolds is one of the top providers of premium integrated computer solutions for automobile dealerships worldwide. In business since 1866, we continue to grow and provide cutting-edge solutions for all aspects of dealerships.
We are seeking friendly, outgoing individuals to provide in-house technical PC support to all levels of associates, including management (we currently support 800+ desktops, 500+ laptops, and 80+ servers). You will respond to user calls and trouble reports, visit in person to determine the nature of problem and find a course of action for resolving all PC/LAN issues. You may build/configure PCs and laptops. You will also load software, conduct audits for unlicensed software, and field helpdesk calls from associates at all facilities and in the field. You will also run and terminate infrastructure cabling (CAT5E, RG-59, etc.)
Training:
On-the-job training with mentoring. Structured training program similar to certification programs.
Requirements:
· Basic PC setup and configuration knowledge
· Some hands-on experience with PC operations
· Strong verbal communication skills
· Outgoing, team-oriented and goal-driven
· Able to handle high stress and have a "want to work in the field" attitude
· Prefer A+ certification
Benefits:
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
· Medical, dental, vision, and life insurance
· 401(k) – 100% matching up to 6% of compensation
· Paid vacation and sick days
· Eight paid holidays
· Professional development and training through our internal training department
· Promotion from within
· Free on-site fitness center with a cardiovascular fitness area, weight room, locker and shower facilities.
· Company sports leagues including softball, volleyball, soccer, and many more
· World-class cafeteria with a variety of daily options and specials
· Company-sponsored events including the Family Picnic, Company Cook-Off, and a number of charitable activities.
· Credit union membership
· Referral bonuses
· Associate discounts for cell phones, cars, computers, entertainment, and much more
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.