EMTK Systems Administrator Lead with TS/SCI Job in Washington 20340, District Of Columbia US
This position is located in our DC, Washington facility
GDIT is seeking a Tier III Systems Administrator to lead a team of highly skilled IT professionals that provide operations, maintenance and troubleshooting in support of the Enterprise Management Tools Kit (EMTK). Successful candidates will have a basic understanding of the SITE contract and corporate policies. Candidate must display a vision consistent with supporting the ECS Network Operations' Performance Based (PBS) Goals and Objectives and must be capable of developing plans and procedures consistent with PBS success. Candidate must be comfortable delegating tasks to the team within the Task order to support the ECS Mission.
Technical Requirements:
• Provides monitoring capabilities to Tier-1, Tier-2, and Tier-3 teams.
• Provides technical support and training to teams and end-users.
• Provides technical Operations, Maintenance, and troubleshooting support for customers and end-users and team.
• Monitors and responds to hardware and software problems utilizing designated approved tools.
• Responsible for operations and maintenance of VC Wizard, DNS, GEM,GEM-X, TACACS+, HP NA, Chariot, enterprise database management, and the suite of tools known as the Enterprise Management tool kit (EMTK).
• Responsible to provide OM functions on the Black Core network, including support for workstations and servers, Active Directory, HP NA, and TACACS+.
• Provides and coordinates server and application maintenance and/or updates.
• Coordinates and Submits After Action Reports (AAR) as warranted and provide customer briefings on operational issues.
• Provides Administrative functions for the team to include but not limited to Performance Appraisals, Employee Counseling and Recognition, Employee In-processing and Resignation/Termination Actions, and Training Requests.
• Enforces Policy and Standards as appropriate.
• Maintains current knowledge of relevant technology as assigned.
• Participates in special projects as required.
Desirable Skills/Requirements:
• Solid Customer Support Skills (primarily interaction with customers over the phone) in a high visibility environment.
• Ability to work independently or within a Team concept.
• Able to multitask in a stressful environment.
• Obtain the proper 8570 level certification.
• Understanding of Information Technology Infrastructure Library (ITIL) principles at a foundation level.
• Ability to troubleshoot, identify, and document outages and submits After Action Reports.
• Available to support mission critical operations 24/7.
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Bachelor's Degree in Computer Science, Engineering, or a related technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
2-5 years of directly related experience in systems administration, analysis and design.
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