EXECUTIVE ASSISTANT
EXECUTIVE ASSISTANT - CORPORATE
Ross Stores, Inc. is an SP 500, Fortune 500 and Nasdaq 100 (ROST) company headquartered in Pleasanton, California, with fiscal 2011 revenues of $8.6 billion. The Company operates Ross Dress for Less® ("Ross"), the largest off-price apparel and home fashion chain in the United States with 1,037 locations in 29 states, the District of Columbia and Guam. Ross offers first-quality, in-season, name brand and designer apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 60% off department and specialty store regular prices. The Company also operates 88 dd's DISCOUNTS® in seven states that feature a more moderately-priced assortment of first-quality, in-season, name brand apparel, accessories, footwear and home fashions for the entire family at everyday savings of 20% to 70% off moderate department and discount store regular prices. Additional information is available at www.rossstores.com . GENERAL PURPOSE: To provide varied and complex administrative assistance and project support to the GSVP CFO and possibly one additional executive in the department. ESSENTIAL FUNCTIONS: - Exercise independent judgment and personal initiative in performing responsible and difficult technical, specialized, and complex administrative and secretarial work of a confidential nature. Take appropriate authorized action in the absence of the GSVP CFO, to ensure that matters requiring attention are referred to and handled in a manner to minimize the effect of his/her absence. Act as liaison between other executives and staff in matters involving his/her office, including meetings, documentation, and activities requiring authorized action. - Manage the GSVP CFO schedule and calendar; arrange meetings, conference calls and appointments. - Receive and screen communications to the GSVP CFO, including telephone calls, voicemail and e-mail messages, record messages or and provide assistance using independent judgment to determine those requiring priority attention; channel and facilitate communication from customers and associates and redirect callers to appropriate department/field representative for resolution/assistance (investor inquiries customer complaints, employee inquiries and complaints, vendors inquiries, inquiries regarding legal requests). - Receive and distribute incoming mail; review and evaluate mail to identify those items requiring priority attention. Prepare for GSVP CFO review. Log and route communications requiring action. - Produce flawless letters, reports, bulletins, memoranda and e-mail, including material of a confidential nature. Compose correspondence, reports, presentations, speeches, organization charts, rough drafts, transcription machine tapes or verbal instructions. - Coordinate travel, including ground transportation, hotel accommodations, itinerary planning, meeting coordination, and ensure office requirements and facilities at destination are arranged, if required. Prepare and process expense reports. Coordinate off-site meetings (arrange for meeting facilities, caterers, meals, materials, transportation and equipment). - Participate in the Company's Charitable Giving Committee. Receive and process charitable donation requests. - Maintain a variety of complex records and files related to regulatory filings, Board of Director materials, operations and other functions, including material of a highly confidential nature (personal files, working files, personnel files and department files). Provide document services (copy, fax, distribute). - Manage personal matters and projects and other office duties as assigned. COMPETENCIES: - Adaptability - Analysis and Judgment - Communication - Customer Service - Decisiveness - Independence - Initiative - Teamwork QUALIFICATIONS AND SPECIAL SKILLS REQUIRED: - Proven experience working in a high-energy, demanding, multi-tasking environment; experience providing administrative and logistical support to a top executive; experience with scheduling, travel arrangements, financial reimbursements, communicating with members of the Board of Directors, investors, senior level internal and external contacts; ability to shift priorities; superior organizational skills; advanced computer skills (Word, Excel, PowerPoint, Outlook, Visio), filing systems management, etc. - Communicate effectively with co-workers, senior level internal and external contacts and representatives of public and private organizations to exchange and convey information; maintain confidentiality of privileged information obtained in the course of work. - Organize own work, coordinating projects, setting priorities, meeting deadlines and following up on assignments with minimum direction. - Knowledge of principles and business letter writing, power point presentations and basic report preparation; English usage, grammar, spelling, punctuation and vocabulary; compose, independently or from oral instructions, correspondence, memoranda, and other reports and materials. - Knowledge of standard office administrative practices and procedures, including the use of standard office equipment. - Advanced computer skills on all computer applications related to work including word processing, power point, spread sheets, organization charts in Visio, and presentations. - Basic budgeting theories and principles; basic mathematical computations, accounting and record keeping skills. - Telephone techniques and etiquette. - Operate a keyboard at a corrected rate of 60 words per minute. - College degree preferred. 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