Executive Review Officer recruitment

Our client is a major global financial services business and one of the most recognisable brands in the marketplace. They are looking for experienced and technically qualified regulatory complaints professionals to handle a wide range of reviews and complaints.

This is a high profile position within the business as you will be involved with some highly sensitive cases, often with responsibility and oversight emanating from board level. The ability to communicate effectively verbally and in writing is essential, presenting well-reasoned arguments at a senior level clearly explaining the reason for case decisions to both internal and external clients.

At all times you must be aware of the company’s responsibilities to the Financial Services Authority and follow the guidelines/requirements of the Financial Ombudsman Service preventing the imposition of fines, censure or damage to the reputation of the company.

Your technical knowledge will be proven by your qualification to Financial Planning Certificate (or equivalent) level. Additional qualifications, in particular relating to pensions, would be an advantage.

In return you will receive a generous basic salary and a comprehensive benefits package as befits a company of this standing.

For further information please contact Steven McCall on 0141 566 8613 or steven.mccall@changejobs.net .