Field Service Technical Intern* Job in Ridgefield Park, New Jersey Us
Overview:
Agfa Corporation currently has an opening for 4 Field Service Technician Interns in the following Regions:
Atlanta , GA ~ NY/NJ ~ Portland , OR Columbus, OH
Learn how to install and repair of Agfa products, to include safety verification of electrical and environmental factors at customer site, testing of product to ensure functional operation, verification of operating performance with customer, and review of the basic operational functions with the customer to meet our training obligation at installation.
This is an Unpaid Intership:
Pay/Hours: 15-24 hours per week required
College Credit
Responsibilities:
Will receive training on the following:
- How to provide hardware and software maintenance of Agfa products and / or associated peripheral equipment
- How to install and repair equipment
- Performance of preventive maintenance and repair functions at customer sites and equipment,
- How to document service calls, expenses and time reports on a daily basis and submit to office on a weekly basis according to established procedures;
- How to efficiently order and return repairable spare parts components.
- How to ensure the service ready condition of service aids, tools and diagnostic equipment.
- On the job Safety policies.
- How to deal with Customers in difficult situations
Qualifications:
- Ability to travel with Agfa service tech in the field for 2 or 3 days a week.
- In school to obtain a Bachelor's Degree in Electronics technology, engineering or equivalent education (Ideally a Junior or Senior)
- Interest in printing and digital printing industry
- Must be able to communicate effectively using good customer relations and selling skills.
Specific skills (core competencies, key specialties, technical, knowledge areas necessary)
Attitude Behavior
- Communication
- Problem Analysis Judgment
- Self Awareness Self-Motivating
- Ability to work independently
- Open to the possibility of relocation if full time employment is offered in the future
Processes Tools
- Previous Customer Service experience a plus
The following are preferred but not required (training provided):
- Ability to read schematics
- Understanding of electro-mechanics
- Understanding of pneumatics
- Understand the basics of remote diagnostics
What Agfa Offers:
- Position yourself for future full-time employment
- Position designed for someone who likes to be in the field and not in an office
- Valuable Work Experience
- Work directly with professionals to achieve team and company objectives
- Opportunity to be involved in meaningful projects and be exposed to daily operations
- Networking Opportunities
Must have authorization to work permanently in the United States .
Agfa is an Equal Opportunity Employer
