French Sharepoint Analyst-Start ASAP-Dublin Job in Kildare, Kildare Ireland
Main Responsibilities:
• Resolves customer issues using the tools and systems available
• Completes follow-on actions as appropriate, e.g. dispatch materials, send communications, escalate problems
• Retains ownership of each case until problem is resolved or resolution is identified
• Observes strict compliance to licensing, copyright and trademark legislation
• Protects confidential, sensitive information and materials
• Accomplishes other duties as required
Requirements:
• Customer oriented, enthusiastic, courteous, assertive, and motivated
• Excellent customer, telephone, verbal and written communications skills
• Analytical troubleshooting skills
• Positive attitude towards all team members, customers and partners.
Experience in IT systems administration/ support is desirable
Technical Requirements
A suitable candidate must demonstrate a good working knowledge of Microsoft Operating systems, (Windows XP, Windows Vista, Windows 7, Windows Server 2003, 2008), or any future releases. Candidate has a good working knowledge of personal computer and/or server architecture also.
The successful candidate must hold at least one MCP/MCTS.
. Candidate will also have expertise in all of the following:
o Windows Share-Point Services
o Windows Server 2003/2008
o Microsoft Office Share-point Server 2007
o SQL 2005/2008
o Share-Point Server 2010
o Small Business Server 2003/2008
o Share-Point Designer (desirable)
o Application development (desirable)
o Web development (desirable)
o .NET (desirable)
If you are interested in this opportunity apply or ask for David on: 00353(0)16633444