French Speaking Collections Associate
French speaking Collections / Credit Control Associate
- Responsibilities include:
- Responsible for collection of invoices from all Franchises of European Middle East clients.
- Collect invoices from an allocated portfolio of clients utilising phone, email and fax.
- Maintain accurate records in internal collections system of all communication with clients and record detailed information pertaining to the client and events leading up to payment.
- Record accurate details of queries that arise from collection calls for referral to the sales team
- Follow up on any queries pending with the sales team on a regular basis
- Follow up on any queries regarding invoicing with the finance department
- Attend regular meetings with Manager and provide an account of progress made with collections
- Escalate difficult collections to Manager.
Qualifications:
- Fluency in English and French is essential
- Minimum requirement of O'level/GCSE English and Mathematics
- Relevant credit control experience preferable within a financial / corporate environment
- Relevant experience in a customer service role would be advantageous
- Strong customer orientation and an eagerness to excel
- Well developed IT skills including Email, Word, Excel and PowerPoint
- Good written and verbal communication skills
- Good interpersonal skills
- Ability to work with high volumes productively and accurately
- Team player
- Client Care
- Highly organised and efficient
- Excellent attention to detail
- Excellent planning, organizational, implementation and follow-up skills required
Our views matter. So will yours.
Further information about "working at Moody's" is available at our Careers Page at www.moodys.com
Moody's is an equal opportunity employer.
Leave a Reply
You must be logged in to post a comment.