FX Relationship Manager recruitment
Worldwide Securities Services, a division of Treasury Securities Services (TSS), is a global industry leader with over $15.9 trillion in assets under custody. JPMorgan provides innovative custody, fund accounting, administration and securities services to the world's largest institutional investors, alternative asset managers and debt and equity issuers. With over 80 years in the business we have a well established franchise which is critical to the Treasury and Securities Services business line and the Bank generally.
Within Worldwide Securities Services, the Custody business provides asset safekeeping, settlement and asset servicing to institutional clients in 100 markets. Our clients include the world's largest investment managers, pension plans, sovereign wealth funds, insurance companies, and other asset gatherers. Through industry-leading technology and client service, we help clients optimize efficiencies, enhance revenues, and mitigate risks associated with global investing.
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Position Summary:
The Investor Services group (IS) is responsible for ensuring that Worldwide Securities Services provides the best foreign exchange execution and other market products to institutional investors on a global basis. The business provides all components of the products including execution, product management development, technical sales and relationship management all under pinned with a robust focus and culture of risk management.
Within IS, foreign exchange client management is responsible for managing existing f/x relationships and driving incremental growth. The F/X Relationship Manager delivers JPMorgan performance reviews that focus on execution and how the associated risks are managed and mitigated; articulates trading strategy and how we have delivered superior value to clients. The F/X Relationship Manager also provides clients with insight and perspective regarding industry trends and issues.
Responsibilities:
The incumbent will be responsible for managing all aspects of the f/x relationship for a portfolio of key top tier custody clients. The incumbent will be the senior point of contact within these clients for f/x, which maybe at the middle management level and may also include CIO, COO, Head of Trading or Portfolio Manager. In addition to managing the existing revenue flow, a key component of the role is monitoring service standards for each client to ensure the highest possible levels of client satisfaction, while leveraging the relationships for incremental revenue and growth opportunities. The incumbent must also communicate internally across IS with trading desks, product groups and operations and also importantly to work in partnership with the WSS Relationship Management, who have overall responsibility for the entire client relationship across WSS.
Key features/factors:
The incumbent will be responsible for managing a portfolio of top tier custody clients. The position will report to the APAC Head of Client Relationship Management and Sales for F/X. Additionally they must work closely and in tandem with WSS Relationship management, IB Relationship management and IB sales and trading. Candidate is expected to be very familiar with all aspects of foreign exchange including trading, operations, compliance, legal and risk.
Major objectives:
- Manage a portfolio of 10 - 20 5 -6 top tier custody/f/x client relationships
- Manage the ongoing revenue from such relationships,
- Ensure consistent and the highest quality and service standards for each relationship, developing appropriate metrics and management reporting. Ensure relationships receive the optimal service levels for foreign exchange
- Senior point of contact for clients - expected to develop deep relationships with client contacts at the middle management level and increasingly at CIO/COO level
- Business retention in a highly competitive market environment
- Manage the revenue stream from f/x for the client portfolio
- Identify Exploit opportunities to enhance revenue to client and/or JP Morgan by introducing different ideas and opportunities
- Provide clients with insight and perspective regarding industry trends and issues
- Ensure internal systems and set ups for client relationship are correct and in line with contractual responsibilities. Update other MIS systems as required
Skills
Skills Experience:
- Incumbent must have a very strong background in f/x.
- Strong relationship management or senior sales coverage operating at the CIO, COO or head of trading level
- Solid understanding of f/x in either a sales, relationship management or trading environment
- Sound understanding of global custody
Special aptitudes (e.g. Literacy, Numeracy/Keyboard Skills):
- Excellent written and verbal communication skills
- Confident presentational, sales and negotiation skills
- Ability to manage relationships, both internal external
JPMorgan Chase is an Equal Opportunity and Affirmative Action Employer, M/F/D/V