General Assistant (Wine Trade) Job in Southampton SO40 2LF, Southern UK

Vintage Wine and Port is one of the UK’s leading retailers of Vintage Wine and Vintage Port gifts for Birthdays, Anniversaries and other special occasions.

We are a small internet based company located on the outskirts of the New Forest near Southampton. We are currently going through a period of growth and expansion.  We are looking to recruit up to 2 additional members of staff to complement our existing team. The posts will be part-time, initially on a temporary basis, with a view to potentially becoming permanent posts at a later date.  

Daily duties would include: -

·         Processing of customer orders using our in-house computer system, including the preparation of tasting notes and despatch labels for each order.

·         Preparation of customer orders including the delicate cleaning of wine bottles and the preparation of gift boxes for each order.

·         Packing up of customer orders, in readiness for collection and despatch with our courier.

·         Dealing with customer enquiries either over the telephone or via e-mail  

·         Other Ad Hoc duties which may arise, which business needs dictate.

The successful applicant will be enthusiastic and willing to learn, have an attention to detail, be articulate, be able to deal with the general public, be able to use a computer and be willing to work unsupervised. 

Previous office/ customer care experience, although desirable is not essential as full training will be given.

The post will be based at our office in Bartley, each post will be for

·         up to 20 hours a week.

·         20 days (pro rata) paid holiday (plus bank holidays) per annum

·         salary will start at £7.20 per hour.

·         Training will be provided possibly leading to professional qualifications in the wine trade

·         Flexible working hours (e.g. to accommodate school hours).

If you would like to apply for either of the posts, please e-mail your CV and covering letter to the address below. If you have any questions or queries regarding the role please contact us by email at the same address.